Shipping & Returns
Shipping Information
Enjoy complimentary worldwide shipping on your ARTE DEL CAFFÈ order. Delivery times may vary depending on your location, customs procedures and local postal services. Please allow approximately 10–15 business days for delivery.
International orders may be subject to customs duties, taxes or import fees, which are the responsibility of the customer where applicable.
Returns & Refunds
We want you to shop with confidence. You may request a return within 14 days of purchase, provided the item is unused and in its original condition, with all original packaging and accessories included.
To initiate a return, please contact our customer support team with your order details and reason for the return. We will provide further instructions.
Once your returned item has been received and inspected, eligible refunds will be processed within 7–10 business days. The time it takes for the refund to appear in your account may depend on your payment provider.
Return shipping costs are the customer's responsibility unless the item arrives damaged or defective.
Damaged or Defective Items
If your order arrives damaged or defective, please contact our support team with your order number and clear photographs of the issue. We will review the details and advise you on the next steps.
Our Commitment
At ARTE DEL CAFFÈ, we aim to make every purchase straightforward and enjoyable, from placing your order to receiving your coffee experience.
ARTE DEL CAFFÈ